Posts Tagged ‘EOC’

4 ways to reduce – or eliminate – errors in your ANOCs and EOCs

The accuracy of Annual Notice of Changes (ANOC) and Evidence of Coverage (EOC) documents is an important requirement for all health plans. The Centers for Medicare and Medicaid Services (CMS) takes errors in these documents very seriously and penalties are given to health plans that distribute documents with errors. CMS recently announced changes to the…

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Are you Outsourcing your ANOC and EOC Creation to the Best People for the Job?

Preparing materials for the Annual Enrollment Period (AEP) – namely Annual Notice of Changes (ANOC), Evidence of Coverage (EOC), and Summary of Benefits (SB) documents – can be a time-consuming, labor-intensive process wrought with compliance risk. As a result, many health plans opt to outsource the creation of these documents to a third-party vendor. There…

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Start Now for an Easier ANOCs and EOCs Creation Season Next Year

Every year, the people who produce marketing materials for their Medicare members are extremely busy from April through September. Deadlines are tight and timelines are aggressive for creating, printing and mailing the Annual Notice of Changes (ANOCs), Evidence of Coverage (EOCs) and Summary of Benefits (SBs) documents. Very few people in these roles take vacation…

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Document Accuracy Assessment helps identify errors before CMS

The creation of your Annual Notice of Changes (ANOC) and Evidence of Coverage (EOC) document is a very challenging process and can be a strain on already over-taxed resources.  Ensuring the accuracy of these documents is extremely important, as CMS has taken an increasingly tough stance on plans that distribute documents with unclear and/or inaccurate…

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How Accurate ANOCs and EOCs can Help Health Plans Retain Members

The Henry J. Kaiser Family Foundation recently published an Issue Brief on its website titled “Medicare Advantage Plan Switching: Exception or Norm?” The brief shared that 11 percent of Medicare Advantage plan enrollees in 2013 voluntarily switched to another plan in 2014. It also addressed various factors that impacted switches to other plans, such as…

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3 Things to Consider when Establishing a Contingency Plan for ANOCs and EOCs

With health plans now focused on finalizing their Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) documents, the pressure is on to get materials in members’ hands by the Centers for Medicare and Medicaid Services’ (CMS) September 30 deadline. Finalizing these documents and getting them in the mail comes with a number of…

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Top Reasons to Use the 2017 Model Documents to Create AEP Materials

The Centers for Medicare & Medicaid Services (CMS) recently released its model documents for the 2017 Annual Enrollment Period (AEP). The rigorous, highly complex rules and regulations for member marketing materials – specifically, Annual Notice of Change (ANOCs) and Evidence of Coverage (EOCs) documents – provide significant challenges for health plans year after year. Some…

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4 Challenges to the Print and Fulfillment of AEP Mailings

For Medicare plans, preparing and distributing Annual Enrollment Period (AEP) materials – such as the Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) – can be a time-consuming and challenging process. These challenges extend far beyond ensuring that information is accurate and compliant and that materials are distributed on time. In fact, printing…

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