We Understand a Health Plan's Pain Points
Health plans are bogged down with regulations, tight deadlines and conflicting priorities, and they are looking for a solution to lighten the load. Our value comes from a deep understanding and ability to successfully alleviate pain points for health plans.
Collateral Creation Challenges:
- Uncontrolled costs and inefficiencies
- Lack of ANOC and EOC document expertise
- Limited resources
- Low visibility and control
- Missed deadlines and fire drills
- Management of vendors with little health care experiences
- Compliance risks from errors
- Cost management issues from lack of appropriate budget planning
- Translations and 508 remediation processes and costs
Compliance Challenges:
- Difficulty keeping up with CMS HPMS memos and other regulatory requirements
- Managing complex investigations
- Version control issues
- HIPAA compliance among multiple first tier and downstream entities
- Ineffective processes and lack of detailed protocols
Risk Management Challenges:
- Understanding where organizational risk resides
- Discovery and assessment of compliance program risk
- Fitting in ongoing monitoring
- Demonstration of processes in place
- Lack of training and education programs
Workflow Challenges:
- Having an audit trail of requested and approved edits
- Disseminating multiple materials to numerous subject matter experts
- Monitoring and meeting project schedule deadlines
- Multiple systems and collateral storage access points