Print & Fulfillment

Can Outsourcing Your Member Marketing Materials Production Pay for Itself?

Many health plans are currently considering how to manage creation and distribution of marketing materials due to members September 30. The reality is, health plans have two options: Develop materials in-house, and outsource printing and fulfillment to a vendor; or Outsource the entire materials production process – materials creation, and print and fulfillment – to…

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6 Traits of a Great Consulting Partner

In the world of Medicare and Medicaid, choosing a consulting partner to help streamline your health plan’s operations can be tricky. While a company or individual may be well-versed in best practices for project management or operational efficiency, they may not understand the unique requirements of the payer market – making them less than effective…

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3 Ways your Health Plan is Overspending – And How to Stop

Health plans today are feeling more pressure than ever before to do more with less. With increased scrutiny from The Centers for Medicare and Medicaid Services (CMS) and decreased budgets, leadership is constantly looking for ways to save money. Doing so might be easier than you think. Below are three ways that health plans are…

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The Secret to Simplifying Health Plans’ Member Marketing Material Translations: A Parallel Project Path

We’ve seen first-hand the frustrations health plan project managers experience in translating their member marketing materials – including Annual Notice of Coverage (ANOC), Evidence of Coverage (EOC), Drug Formulary and Summary of Benefits (SB) – to additional languages. The question for our CodyPrint® team became: What would give project managers visibility to the translation process,…

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3 Reasons the Conventional Method of Translating Member Materials Makes Project Managers Nervous

Project managers are highly organized, detail-oriented people. Some may admit to being control freaks, but that’s what makes them good at their jobs. This is especially the case for project managers responsible for coordinating a health plans’ member marketing communications, given the level of complexity, time-sensitivity and risk involved in creating and distributing these materials.…

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3 Things to Consider when Establishing a Contingency Plan for ANOCs and EOCs

With health plans now focused on finalizing their Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) documents, the pressure is on to get materials in members’ hands by the Centers for Medicare and Medicaid Services’ (CMS) September 30 deadline. Finalizing these documents and getting them in the mail comes with a number of…

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4 Benefits to Using a Distributed Model for the Member Print and Fulfillment Process

For health plans, there are a number of challenges to managing the print and fulfillment of marketing and enrollment materials, including tight turnaround times and the potential for error during the mailing process. As a result, many health plans are working to partner with third-party vendors that offer a distributed print model, where printing services…

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4 Challenges to the Print and Fulfillment of AEP Mailings

For Medicare plans, preparing and distributing Annual Enrollment Period (AEP) materials – such as the Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) – can be a time-consuming and challenging process. These challenges extend far beyond ensuring that information is accurate and compliant and that materials are distributed on time. In fact, printing…

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Choosing the Best IT Solution to Manage AEP Collateral Creation

A number of IT solutions have emerged over the last several years to help health plan marketing and compliance teams manage the materials creation process. These solutions range from costly enterprise installs to more affordable cloud-based applications, and offer any number of features to help plans navigate the AEP collateral creation season.

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