3 Things to Consider when Establishing a Contingency Plan for ANOCs and EOCs

With health plans now focused on finalizing their Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) documents, the pressure is on to get materials in members’ hands by the Centers for Medicare and Medicaid Services’ (CMS) September 30 deadline. Finalizing these documents and getting them in the mail comes with a number of…

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4 Benefits to Using a Distributed Model for the Member Print and Fulfillment Process

For health plans, there are a number of challenges to managing the print and fulfillment of marketing and enrollment materials, including tight turnaround times and the potential for error during the mailing process. As a result, many health plans are working to partner with third-party vendors that offer a distributed print model, where printing services…

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4 Challenges to the Print and Fulfillment of AEP Mailings

For Medicare plans, preparing and distributing Annual Enrollment Period (AEP) materials – such as the Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) – can be a time-consuming and challenging process. These challenges extend far beyond ensuring that information is accurate and compliant and that materials are distributed on time. In fact, printing…

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Choosing the Best IT Solution to Manage AEP Collateral Creation

A number of IT solutions have emerged over the last several years to help health plan marketing and compliance teams manage the materials creation process. These solutions range from costly enterprise installs to more affordable cloud-based applications, and offer any number of features to help plans navigate the AEP collateral creation season.

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Putting Together Your AEP Team

For Medicare plans, the 2016 Annual Enrollment Period (AEP) is quickly approaching. This means that preparations should be well underway to ensure that member marketing materials will be accurate, on schedule and in compliance. This includes all pre- and post-enrollment materials and the annual notification of change (ANOC) and evidence of coverage (EOC).

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The Millions of Dollars in Savings You’re Not Seeing – PART 2 of 2

The “cost to do business” doesn’t have to be so expensive for government-sponsored health plans. Most payers are overspending on their annual print and fulfillment budget for member communications by 10-15 percent. For plans with 250,000 members, for example, cutting a 15 percent overspend factors to saving $1.2 million a year. There are a number…

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The Millions of Dollars in Savings You’re Not Seeing – PART 1 of 2

The “cost to do business” doesn’t have to be so expensive for government-sponsored health plans. Most payers are overspending on their annual print and fulfillment budget for member communications by 10-15 percent. For plans with 250,000 members, for example, cutting a 15 percent overspend factors to saving $1.2 million a year. There are a number…

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