Are you Prepared for an Audit of your HPMS Memos?

If the Centers for Medicare and Medicaid Services (CMS) reviewed your procedures around Health Plan Management System (HPMS) memos tomorrow – would you be happy with the outcome? Unfortunately for many health plans, the answer is, “No.” With anywhere from 10 to 20 HPMS memos distributed each week, there’s a heavy burden on compliance departments…

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4 Benefits to Using a Distributed Model for the Member Print and Fulfillment Process

For health plans, there are a number of challenges to managing the print and fulfillment of marketing and enrollment materials, including tight turnaround times and the potential for error during the mailing process. As a result, many health plans are working to partner with third-party vendors that offer a distributed print model, where printing services…

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