Streamlining a Better Way to Manage Workflows
Creating, managing, and tracking recurring orders for mandated member materials fulfillment can be complex and time-consuming. Not to mention, file and data validation, SLA management, and tracking errors, issues, and processing audits—adds even more to manage. To ease the burden, that’s where the CodySoft® Allied Central Dashboard Module™ (ACD) comes in. By leveraging automation, the ACD increases efficiency and accuracy throughout the process.
The CodySoft® Allied Central Dashboard Module™ is a web-based command and control system custom-designed for health plans and their specific marketing material delivery process. The ACD is a unique solution developed exclusively for Medicare, Medicaid, ACA, and Commercial Health Plans. It handles all types of Mandated Member Materials Fulfillment including Post-Enrollment Kits, Member ID Cards, LIS letters, ANOCs, EOCs, SBs, Formulary, Geocoded Directories, and Compliance Letters.
The ACD supports real-time workflow visibility from data processing and job management through print, piece-level tracking, and reporting. It’s an all-in-one integrated system—accessible from any location. By automating and centralizing the job creation and delivery process, the CodySoft® ACD enables plans to manage data, production, letter shop/distribution, and track recurring orders efficiently. The ACD also supports integration with multiple production facilities to route requests.
The ACD is simple to use. Authorized users can view fulfillment orders from a macro level and drill down to the individual record level. Grouped reports provide monthly or weekly aggregates or detail reports on individual records.
The ACD manages recurring Provider & Member Compliance Letter fulfillment the same way as other workflows. Users can view and track Letter SLAs and mailings from a batch perspective, as well as individually.