Your Single-Source Solution for Member Communications & Fulfillment
Working with multiple vendors can make a complicated collateral management process even more stressful and risky. Miscommunication and delays that occur during the hand-offs between document authors, website managers, translation vendors, printshops, mail houses, and 508 remediation specialists can quickly make meeting CMS deadlines difficult, if not impossible. Varied vendor specializations and non-aligned workflows may introduce content, formatting and proofing errors that can lead to errata, corrective action, and non-compliance.
With less than 30 days in September to handle final approval, proofing, printing, binding, assembly and mailing of plan versioned Annual Notice of Changes (ANOC) documents to all members, time is exceptionally tight. A misstep could result in costly delays, or worse.
And the work doesn’t end there – creation, management and distribution of new member Welcome Kits and ID cards, recurring letter mailings, electronic member communications management and opt-in status, and creation of Pre-Enrollment Kits can be equally demanding.
We Can Help
Let us show you how our results-driven services give you a positive return on investment (ROI) for translations, 508 remediation, print & fulfillment, and digital communications management.
CODY's Allied Services is a complementary suite of solutions to the CodySoft® Collateral Management Module®, and extends the project management functions and efficient marketing communications workflow to include asset management, member data management, variable data programming, personalized provider/pharmacy directories, regionalized print & mail, and electronic presentment of member materials.
Add customized language translation and 508 remediation capabilities, and with CODY's Allied Services solutions, health plans can better manage complex projects with greater simplicity, accuracy, and cost-effectiveness.
Together, these tools provide health plans with a single-source, A-to-Z solution for the design, distribution and compliance tracking of important member marketing and communication materials – including the annual ANOC mailing, EOCs, new member Welcome Kits, Directories, Formularies, SBs, and more.