Communications Consulting

Best Practices to Support Your Mandated Materials Process

Communications Directors face a multitude of challenges—Collaborating with different departments, tracking multiple versions, managing mandated deadlines, coordinating print & fulfillment, translations, 508 remediation, Directories, and ensuring regulatory compliance, can easily become overwhelming. Lack of an efficient process or working with an understaffed or undertrained team that changes annually, only compounds the problem.

CODY® Member & Marketing Communications Consulting supports the materials creation process by streamlining workflows, ensuring regulatory compliance, and applying best practices to meet critical deadlines.

  • BPO for all AEP mandated materials (ANOCs, EOCs, SBs/SOBs, SBCs)
  • Evaluate workflow and implement process improvements
  • PBP report data analysis, template development, and version control
  • Document formatting, content review and guidance
  • Total management of Print & Fulfillment, Translations, 508 Remediation, Provider/Pharmacy Directories, Online Ordering & Fulfillment
  • Ensure mailing and distribution are compliant with CMS guidelines

 What our Clients Have to Say

While we believe in what we do and our people who make it happen, we also know that nothing we say about ourselves is as compelling as what our clients have to say about working with us.

Here are some of their stories.

Client Testimonial:

“Part of our Corrective Action Plan response to CMS was telling them we were going to utilize CodySoft® from now on to produce our ANOCs & EOCs, to ensure accuracy and compliance.”

Southern-Region Blue Cross Blue Shield Plan