7 Tips for Recruiting your Magnificent 7

Building a strong team is an important aspect of any healthcare leadership role. Companies and even projects often fail because they don’t have the right mix of people in place. However, when the right talent does come together, truly magical things can happen – whether that is transforming a culture, introducing a new product or…

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4 Ways to Prepare for Increased CMS Oversight in the wake of Secret Shopper Success

Good news for Medicare agents and brokers: The Centers for Medicare and Medicaid Services (CMS) recently reported that of the 1,320 marketing events secretly shopped during the 2014 contract year Annual Enrollment Period (AEP), 85.5% were fully compliant. This is a huge improvement from previous years, when CMS found more than half of secretly shopped…

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